29 Apr'24
30 Apr'24
1 room, 2 guests
Mama Shelter Paris East
Ile-de-France | Mon, 29 Apr - Tue, 30 Apr | 1 Room, 2 Adults
General
Amenities
Rules
About
Reviews
Location
Rooms
₹9,406
/ night + ₹941 tax
Mama Shelter Paris East
2-star Hotel · Paris
4.0/5
(2,399 reviews)
Cancellation till check-in available
With ClearChoice Max powered by Cleartrip
Free breakfast on select plans
Some plans include free breakfast
Amenities
Lift/ Elevator
24-hour front desk
Pool Table
Hotel safe deposit box (not room safe box)
Multilingual Staff
Newspaper
Property rules
Check-in: After 03:00 PM, Check-out: 12:00 PM
Cancellation till check-in available, with ClearChoice Max
About property
Père Lachaise Cemetery - 0.4 km / 0.2 mi
Grands Boulevards - 1.5 km / 0.9 mi
Place de la Nation - 1.8 km / 1.1 mi
Atelier des Lumières - 2.1 km / 1.3 mi
Parc de Belleville - 2.2 km / 1.4 mi
Opera Bastille - 2.8 km / 1.7 mi
Parc des Buttes Chaumont - 2.8 km / 1.7 mi
Bois de Vincennes - 2.8 km / 1.8 mi
Canal Saint-Martin - 2.9 km / 1.8 mi
Bataclan - 3 km / 1.9 mi
Place de la Bastille - 3.3 km / 2 mi
Place de la Republique - 3.5 km / 2.2 mi
Place des Vosges - 3.6 km / 2.2 mi
Picasso Museum - 3.8 km / 2.3 mi
Rue de Rivoli - 3.8 km / 2.3 mi
The nearest airports are:
Paris Orly Airport (ORY) - 19.6 km / 12.2 mi
Paris Charles de Gaulle Airport (CDG) - 28 km / 17.4 mi
Paris Beauvais Airport (BVA) - 98.9 km / 61.4 mi
Paris (XCR-Chalons-Vatry) - 213.8 km / 132.9 mi
See all 152 photos
₹9,406
+ ₹941 tax
/ night
No cost EMI from ₹3,449
Location
Paris, Ile-de-France, 75020
Ratings & reviews
4.0/5
(2,399 reviews)
5
980
4
914
3
278
2
134
1
93
Location
Rooms
Service
Value
Hygiene
Very sad breakfast experience
2/5
·
P2661SHsamw on Apr 14, 2024
Many years already coming to mama shelter but this time was very disappointing. The once amazing breakfast was replaced by a very sad version: no eggs to boil, no orange juice machine anymore,… but worst of all: all tables were dirty and used, nobody was cleaning them. The breakfast was empty, people were waiting at every booth: No bread, no warm dishes, no coffee.. all was empty. No clean plates and bowl available as well. After asking a few times (the one person that was there behind the bar said: my colleague will bring it. Waiting another 10m and 10 (only) came and were placed next to the hot buffet (which was empty). This was at 10h. Everybody was complaining, people were waiting to have a table being cleaned. Terrible. This is not the service you accept. Sorry but it would have been better to eat outside.
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Ignored after being wrongly overcharged. Still no refund.
1/5
·
TonyFarhadMussonCoop on Nov 19, 2023
We stayed here with family (Cooper family, 16-18 September) in September. We prepaid. The hotel wrongly charged us again on departure. I’ve been writing several times and have been completely ignored. We were served by Nawal. We have written to Miriam Arpinon, Zohra Atek, and the manager - as Nawal suggested. We have still not received the correct refund - as explained in our emails and even though we have sent evidence we are being ignored. We request a reply and some compensation please.
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style over substance
2/5
·
jane m on Jul 09, 2023
my husband was keen to stay here as he'd had a great stay at Lyon Mama Shelter. What a let down Paris East was. The reception area is lovely - the bedrooms are fabulous. Check in was great and from there on it went downhill. We went downstairs and asked about the advertised roof terrace. Yes it's open but you have to order downstairs and take your own drinks upstairs . ok. first bottle of wine requested not available . 'sorry it's the bar man's day off ' no cocktails available ...not a problem as we don't drink cocktails . second and third wines also the server couldn't locate. eagle eyed husband spotted lots of Pinot Grigio in the fridge behind the bar. can we have that ? no ...it's on the Trattoria stock so we can't have it 🙈😩. look - we're in the hospitality business ourselves it's 5 pm and the trattoria opens at 7 ... but no we can't have it. off we go to the terrace with our wine . it looks untidy and unloved . back down we come to the terrace area to order dinner. the food was disgusting ! my salmon was inedible . my husbands steak was tough and also inedible . again the same problem ordering wine ...the white wine arrived warm . the lady on the table next to us agreed that her food was also terrible . cold jacket potato and overcooked fish. no one asked us what was the matter and £192.00 later charged for dinner we left never to return. all style - no substance ! we run restaurants in the UK and know what we're talking about 😳
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Shambolic and you get kicked out at 8am!
1/5
·
Miriam K on Jun 26, 2023
In summary: - No recognition of ALL status. The hotel openly acknowledges that their systems don't show ALL loyalty and so they ignore this and treat everyone poorly. - I am a diamond ALL member and none of my benefits were provided. No free drink, no welcome gift, no upgrade, no free breakfast and no late check out. I was told on three occasions that I was not entitled to breakfast despite mentioning I am diamond and having a physical confirmation on my booking saying 'free breakfast'. - The worst part of the stay was being woken up at 8am by housekeeping knocking on my door asking when I was going to leave. This hotel really succeeded in making me feel unwelcome! Apparently they do this to all customers to ensure they kick them out early and force them to pay for breakfast having been woken up unexpectedly. I gave the hotel an opportunity to make it right and provide some compensation for such a poor experience. Their response was wholly inadequate and provided no resolution. They had the audacity to suggest that if I choose to return they would give me an 'experience that meets my expectations'. Shouldn't a hotel ALWAYS provide an 'experience that meets my expectations'? This is just basic service and they should strive to provide an experience that EXCEEDS my expectations. Instead they should be trying to get me to return to rectify the poor experience and show me that this was a rare occurrence. What is clear from their response to my complaint is that they deal with these complaints all the time and do not care about leaving people happy as they know they don't need people to return.
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Poorly designed…not thought out well
2/5
·
Ergi13 on Sep 12, 2022
When I say poorly designed I don’t just mean how it looks…I mean how things are arranged in the room. Shower has no door and space is such that water comes out, electrical outlet for blow dryer tucked in between towel rack and sink, difficult to reach. They don’t even provide shampoo… Not a buzzy place, but a lot of noise from outside. Terrible pillows. Head a neck pain. Forgot my iPhone charger…called them, they didn’t find it…lots of things were off.
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Rooms available
Filter rooms by
No cost EMI - Pay in 3 interest free EMIs with 5 major banks
Double Room, 1 Double Bed (Medium Mama)
183.0 sq.ft
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Housekeeping - daily
+ 9 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,049
/ night
by
+ 1 other inclusions
₹9,406
+ ₹941 tax
/ night
No cost EMI from ₹3,449
Room Only
No meals included
Cancellation policy
Free cancellation
till 29 Apr
Fully-refundable
till check-in
+ ₹1,149
/ night
by
+ 1 other inclusions
₹10,452
+ ₹1,045 tax
/ night
No cost EMI from ₹3,832
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹1,339
/ night
by
+ 1 other inclusions
₹12,324
+ ₹1,232 tax
/ night
No cost EMI from ₹4,519
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 29 Apr
Fully-refundable
till check-in
+ ₹1,429
/ night
by
+ 1 other inclusions
₹13,368
+ ₹1,337 tax
/ night
No cost EMI from ₹4,902
Family Room (XXL Mama)
Smoking policy – non-smoking available
TV
Soundproof
Air conditioning
Housekeeping - daily
+ 9 more
Room Only
No meals included
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,099
/ night
by
+ 1 other inclusions
₹19,615
+ ₹1,962 tax
/ night
No cost EMI from ₹7,192
Room Only
No meals included
Cancellation policy
Free cancellation
till 29 Apr
Fully-refundable
till check-in
+ ₹2,289
/ night
by
+ 1 other inclusions
₹21,795
+ ₹2,179 tax
/ night
No cost EMI from ₹7,991
Room with Breakfast
Breakfast
Cancellation policy
Non-refundable
Fully-refundable
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹22,532
+ ₹2,253 tax
/ night
No cost EMI from ₹8,262
Room with Breakfast
Breakfast
Cancellation policy
Free cancellation
till 29 Apr
Free cancellation
till check-in
+ ₹2,379
/ night
by
+ 1 other inclusions
₹24,712
+ ₹2,471 tax
/ night
No cost EMI from ₹9,061
Similar hotels in Paris
3.5/5
How guests rated this hotel
4
Location
3.5
Rooms
3.5
Service
4
Value
4
Hygiene
₹13,481
+ ₹1,419 tax
/ night
₹14,191
5% off
Price breakup
1 room x 1 night
₹14,191
Coupon discount
-₹710
Price after discount
₹13,481
+ ₹1,419 tax
4.5/5
How guests rated this hotel
4.5
Location
4
Rooms
4.5
Service
4.5
Value
4.5
Hygiene
₹10,044
+ ₹1,057 tax
/ night
₹11,780
14% off
Price breakup
1 room x 1 night
₹11,780
Coupon discount
-₹529
Property discount
-₹1,207
Price after discount
₹10,044
+ ₹1,057 tax
₹13,407
+ ₹1,411 tax
/ night
₹14,113
5% off
Price breakup
1 room x 1 night
₹14,113
Coupon discount
-₹706
Price after discount
₹13,407
+ ₹1,411 tax
₹20,859
+ ₹2,196 tax
/ night
₹21,957
5% off
Price breakup
1 room x 1 night
₹21,957
Coupon discount
-₹1,098
Price after discount
₹20,859
+ ₹2,196 tax